This notice explains how Floral Fusion handles personal data when you visit our website, send an inquiry, or place a local flower order. It applies to our florist workshop services in Indonesia and covers the information we need to respond, deliver, and keep the site secure.
When you use our contact form or place a flower request, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information needed to keep the site working and secure.
We receive personal data when you submit a form, send a message, or share order details during consultation. Technical information is collected automatically when you visit the site, including data needed for delivery, security, and basic site operation.
Our site uses essential cookies that support basic functions such as page delivery and form handling, and preference cookies that remember your privacy choices. We do not confirm the use of analytics or marketing cookies on this site.
We use only essential cookies for site operation and cookies that remember privacy preferences. If you block cookies in your browser, some site functions may not work as intended, but you can still review the site in a limited way.
We use personal data to answer inquiries, confirm bouquet details, manage consultations, arrange studio pickup or local delivery, support payment handling, maintain website security, and keep basic technical records. We also use limited data to remember privacy preferences and to operate the site reliably.
We may share limited data with service providers that help us operate the website, deliver messages, or support technical functions. These parties may use the data only for the tasks we assign and are expected to handle it with appropriate confidentiality.
We may disclose personal data if required by law, court order, or a valid request from an authorized authority. We may also share information when needed to protect our rights, users, or the security of the site.
You may ask us to review, correct, or delete personal data we hold about you, and you may object to certain processing where the law allows it. If a request cannot be fully granted, we will explain the reason in practical terms.
To make a privacy request, use the contact details in this notice and describe what you want us to do. We will review the request and respond within a reasonable period under applicable law.
Inquiry and order records are kept for the time needed to manage the request, maintain business records, and meet legal or operational needs. When data is no longer needed, we delete it or remove identifying details where that is appropriate.
If we make material changes, we will update this page so the current version is available here. Continued use of the site after an update means the revised notice applies from that time.
